Warranty Policy

When you purchase a timepiece from Khawaja Watch Centre, you are investing in authentic horological craftsmanship. We ensure your peace of mind by backing our collection with official manufacturer coverage.

Warranty Period

  • All watches sold through our store come with an official 1-Year Brand Warranty starting from the date of purchase.

What is Covered

  • Movement Only: The warranty strictly covers the internal movement mechanisms of the watch. If the timekeeping components experience a mechanical defect or failure under normal use within the first year, it will be repaired or serviced under the official brand guidelines.

What is NOT Covered

The warranty is focused entirely on the internal mechanism and does not cover external wear and tear or accidental damage. Prohibited or excluded items include:

  • Batteries: Standard battery replacements over time.

  • Glass / Crystal: Scratches, cracks, or shattering of the watch glass.

  • External Components: Damage to the case, bezel, straps, links, or metal bracelets.

  • Physical & Water Damage: Damage resulting from accidental drops, heavy impacts, or water ingress beyond the watch’s designated resistance rating.


 

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Legacy Continues

Family-owned since 1985, Khawaja Watch Centre has spent four decades bringing Pakistan authentic, authorized luxury timepieces — backed by trust, expertise and genuine after-sales care.

WHO WE ARE

A family name Pakistan has trusted since 1985

What began as a single storefront in Anarkali has grown into one of Pakistan's most trusted names in authentic, authorized luxury watches. For four decades, our family has served collectors and first-time buyers alike with the same commitment: every watch we sell is 100% genuine, backed by official warranty, and delivered with the care it deserves.

We believe buying a watch should feel personal — not transactional. That's why our customers keep coming back, generation after generation.

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